← Pharmacy Weight Loss Worthing

Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Worthing

Pharmacy Weight Loss Worthing
GPhC Registration No: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our website or services. By accessing our platform or placing an order, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Worthing is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight management consultations and prescription services to patients in Worthing and the surrounding area. We operate in full compliance with General Pharmaceutical Council standards and applicable UK law.

2. Eligibility

To use our services, you must:

We reserve the right to refuse or withdraw treatment at any time if we believe it is not clinically appropriate or safe for you. Our services are not suitable for individuals who are pregnant, breastfeeding, or have certain medical conditions as identified during your consultation.

3. Prescriptions

All prescriptions are issued solely at the clinical discretion of our registered prescribing pharmacist. Completion of a consultation questionnaire does not guarantee that a prescription will be issued.

You must provide truthful and complete information during every consultation. Providing false or misleading information may result in the cancellation of your order and could pose serious risks to your health. We retain the right to request additional information or supporting documentation, including GP records, before issuing a prescription.

Prescriptions issued through our service are valid for use only within our pharmacy and are not transferable to third-party pharmacies.

4. Payment

Payment is required in full at the time of placing your order. We accept major credit and debit cards and other payment methods as displayed at checkout. All prices are inclusive of VAT where applicable.

Your payment covers the cost of the consultation, prescription fee, and medication. If a prescription is not issued following clinical review, a refund will be processed minus any non-refundable consultation fee, as stated at the point of purchase.

We use secure, encrypted payment processing. We do not store your full payment card details on our systems.

5. Delivery

Once your prescription has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery timescales are estimated and may be affected by factors outside our control, including carrier delays or public holidays.

Medications will be dispatched to the UK delivery address provided at checkout. You are responsible for ensuring that your delivery address is accurate and that someone is available to receive the package. We accept no liability for deliveries delayed or lost due to incorrect address information.

6. Cancellations and Refunds

You may cancel your order before it has been clinically reviewed by contacting us promptly. Once a prescription has been issued and your medication dispatched, cancellation may not be possible.

Due to the nature of prescription medicines and patient safety regulations, we are unable to accept the return of dispensed medications unless they are faulty or incorrectly supplied. Refunds for faulty or incorrect items will be processed in accordance with the Consumer Rights Act 2015.

To request a cancellation or raise a concern, please contact us directly using the details provided on our website.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services do not replace your relationship with your NHS GP or other healthcare providers. We strongly recommend that you inform your GP of any weight loss medication you are prescribed through us.

You acknowledge that all medical decisions made through our service are based on the information you provide and the independent clinical judgement of our prescribing pharmacist. We accept no liability for outcomes arising from inaccurate or incomplete information provided by you.

8. Data and Privacy

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Full details of how we collect, use, and protect your data are set out in our Privacy Policy, available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The most current version will always be available on our website. Continued use of our services following any changes constitutes your acceptance of the updated terms.