Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Worthing
GPhC Registration No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Worthing collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Worthing is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Worthing and across the UK. As a regulated pharmacy, we act as the data controller for all personal information you provide to us.

2. What Data We Collect

We collect the following categories of personal information:

• Identity data: Full name, date of birth, and gender
• Contact data: Email address, phone number, and delivery address
• Health data: Medical history, current medications, weight, BMI, and other health information required for safe prescribing
• Payment data: Billing information processed securely through our payment provider
• Technical data: IP address, browser type, and website usage information collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatment through our pharmacist consultation process
• To dispense and deliver approved medications, typically within 1 working day of pharmacist approval
• To maintain accurate medical records as required by GPhC regulations
• To communicate with you about your treatment, orders, and any safety updates
• To process payments securely
• To comply with our legal and regulatory obligations as a registered pharmacy

Our lawful bases for processing include the performance of a contract, legal obligation, and for health data, the provision of healthcare services and treatment.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. We use the following types of cookies:

• Essential cookies: Necessary for the website to function correctly
• Analytics cookies: Help us understand site usage and improve our services
• Preference cookies: Remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

• Prescribing partners: Licensed prescribers involved in reviewing and approving your treatment
• Delivery providers: Courier services to fulfil your medication orders
• Payment processors: Secure third-party payment providers to handle transactions
• Regulatory bodies: The GPhC, NHS, or other authorities where we are legally required to disclose information
• Your GP: Where clinically appropriate or where you have provided consent

All third parties we work with are contractually required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain your medical and personal records for a minimum of 10 years in line with NHS and GPhC guidance. Payment data is retained only as long as necessary for legal and financial compliance. You may request details of specific retention periods by contacting us directly.

7. Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data where appropriate, object to or restrict how we process your data, and request that we transfer your data to another provider. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests within 48 hours.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All health data is stored on secure, encrypted systems accessible only to authorised staff.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Pharmacy Weight Loss Worthing
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.